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My payment was declined or the order was not accepted

Our payment processor checks every order for fraud. It often declines orders when the card or PayPal country doesn't match the country you are connecting from.

  1. Turn off any VPN or proxy and try again.
  2. Make sure your card or PayPal is from the same country you connect from.
  3. Try another card or PayPal account.

Still not working? You can pay with crypto, or contact us and we'll help you complete the order.

Still need help?Our team answers every email within 24 hours.
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